Privacy Policy

Privacy Policy

This policy explains what personal information we collect when you visit or buy from this store, how we use it, and the choices you have.

Who we are

This store is operated from Wattvej 6, 2605 Brøndby, Denmark. For any privacy question, email support@wickfieldhome.com.

What we collect

  • Contact and order information — your name, email address, shipping and billing address, phone number, and the items you ordered.
  • Payment information — processed by our payment provider. We receive confirmation of payment and the last four digits of your card; we never see or store your full card number.
  • Device and usage information — IP address, browser type, pages viewed, and how you arrived at our site, collected through cookies and similar technologies.
  • Communications — anything you send us by email.

How we use it

  • To process, ship, and support your order.
  • To communicate with you about your order and answer support requests.
  • To detect and prevent fraud.
  • To improve our store and, where you have opted in, to send marketing emails.
  • To measure and improve our advertising.

Who we share it with

We share information only with the service providers we need to run the store:

  • Shopify — hosts this store and processes orders.
  • Payment processors — to take payment securely.
  • Shipping and fulfillment partners — to pack and deliver your order.
  • Analytics and advertising providers, including Google — to measure site traffic and advertising performance.

We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, measure traffic, and support advertising. You can block or delete cookies in your browser settings; some parts of the store may not work correctly if you do.

How long we keep it

We keep order records for as long as needed to fulfill the order, handle returns, and meet accounting and legal obligations. Marketing contact details are kept until you unsubscribe.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to certain processing. To exercise any of these, email support@wickfieldhome.com. We respond within 30 days. We may need to verify your identity first.

If you are in California, you have the right to know what personal information we collect, to request deletion, and to opt out of the sale or sharing of your personal information. We do not sell personal information.

If you are in the EU or UK, you may also lodge a complaint with your local data protection authority.

Marketing emails

We only send marketing emails to people who have opted in. Every one of them has an unsubscribe link, and unsubscribing takes effect immediately.

Children

This store is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, email us and we will delete it.

Security

The site uses encrypted connections (HTTPS), and payments are handled by PCI-compliant providers. No system is perfectly secure, so please avoid sending sensitive information to us by email.

International transfers

Your information may be stored and processed in countries other than the one you live in, including the United States and the EU, under appropriate safeguards.

Changes to this policy

We may update this policy to reflect changes in our practices or the law. The current version is always published on this page.

Contact

Wattvej 6, 2605 Brøndby, Denmark
Email: support@wickfieldhome.com